Shipping & Delivery

1. Global Shipping Network
As a global e-commerce company headquartered in Hong Kong, we leverage international logistics partnerships to deliver orders worldwide. Our network ensures reliable and efficient service to customers across different regions.

2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. During promotional periods, processing may take slightly longer.

3. Shipping Methods and Timeframes
We offer multiple shipping options:

• Standard Shipping (10-20 business days)
• Express Shipping (5-10 business days)
• Priority Shipping (3-7 business days)
  Exact delivery times vary by destination and shipping method selected.

4. Shipping Costs
Shipping fees are calculated based on package weight/dimensions, destination, and shipping method. Customers see the final shipping cost during checkout before payment. Free shipping may be available for orders meeting minimum purchase values.

5. Customs and Import Duties
International customers are responsible for all customs duties, import taxes, and related fees. These charges are not included in our product prices or shipping costs and must be paid by the recipient upon arrival.

6. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and link. This allows you to monitor your package’s journey in real-time until delivery.

7. Address Accuracy and Liability
Please ensure your shipping address is complete and correct. We are not liable for packages lost or delayed due to incorrect addresses provided by customers. If a package is returned due to address errors, reshipping fees will apply.

For any shipping-related inquiries, please contact our customer service team.